Case study

Case study

Case study

Homesty App

Homesty App

I established the full marketing, brand and growth foundation for Homesty — redesigning the product experience, building acquisition engines and shaping GTM strategy to position the platform as a modern, human-focused alternative to traditional lettings.

I established the full marketing, brand and growth foundation for Homesty — redesigning the product experience, building acquisition engines and shaping GTM strategy to position the platform as a modern, human-focused alternative to traditional lettings.

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Brand design & build

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Brand design & build

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Brand design & build

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Market size

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Market size

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Market size

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Start-up budget

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Start-up budget

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Start-up budget

Start-up 6 founders 1 dream
Marketing team size: 2

Start-up 6 founders 1 dream
Marketing team size: 2

Start-up 6 founders 1 dream
Marketing team size: 2

Building a new category in UK rentals: a human-to-human lettings platform

Building a new category in UK rentals: a human-to-human lettings platform

Building a new category in UK rentals: a human-to-human lettings platform

Role

In early 2025, I joined Homesty as CMO to build a new kind of rental platform — one centred on trust, transparency and direct landlord–tenant relationships. My remit spanned the entire marketing, brand, growth and product experience, from category positioning to GTM, acquisition, content, analytics and the rebuild of both app and website.


Homesty was at concept stage. My role was to architect the entire marketing engine, establish traction loops and create a scalable foundation for acquisition, activation and retention.

Jason M.

Hi, is the monthly rent including any bills?

Jason M.

Hi, is the monthly rent including any bills?

Maggie

“Hi, is the flat still available to view? I’d love to book a viewing this week if possible.”

Maggie

“Hi, is the flat still available to view? I’d love to book a viewing this week if possible.”

Maggie

“Hi, is the flat still available to view? I’d love to book a viewing this week if possible.”

Wang

“I’m interested in the property – when would be a good time for a viewing?”

Wang

“I’m interested in the property – when would be a good time for a viewing?”

Wang

“I’m interested in the property – when would be a good time for a viewing?”

Talk directly with Landlords

Talk directly with Landlords

Talk directly with Landlords

Business Meeting
Business Meeting
Business Meeting
Download now from Apple App Store & Google Play.

Objectives

The UK rental sector is noisy, fragmented and dominated by legacy operators on the high street and more recently OpenRent. Homesty needed:

A clear category position (peer-to-peer lettings, “human-to-human renting”)

A brand that conveys trust in a high-risk category

A GTM strategy that delivers early traction without large budgets

A compliant, intuitive user experience for landlords and tenants

A scalable growth system built from the ground up

Everything needed to be created from scratch — brand, website, acquisition engines, CRM, content, flows and analytics.

Deliverables

I built Homesty’s entire marketing foundation from zero — designing the brand identity, rebuilding the website, redefining app onboarding and listing flows, and creating the full go-to-market engine. This included paid acquisition (Meta, Google Search & Display), a compliance-led SEO and content system, community outreach channels, analytics stack (GA4, GTM, Appsflyer, HubSpot), industry event presence, and all supporting creative, collateral and performance frameworks needed for launch and early traction.

Brand Identity:
Logo Evolution

Redesigned the Homesty logo to create a modern, trustworthy and highly recognisable identity. Shifted from a generic rental mark to a bold, app-first symbol optimised for product, ads and community growth.

Business Growth
Business Growth
Business Growth

Offline Collateral

Designed print-ready collateral to support in-person events, outreach and investor meetings. Built a cohesive system of business cards , leaflets and other merch aligned to Homesty’s tone, colours and value propositions - these have been added to Express so other members can edit and produce.

Website Rebuild & UX Optimisation

Website Rebuild & UX Optimisation

Directed and built a new conversion-led website using Framer. Reworked site architecture, landing pages and messaging to align with Homesty’s GTM strategy and deliver improved sign-up and listing flow performance.

Directed and built a new conversion-led website using Framer. Reworked site architecture, landing pages and messaging to align with Homesty’s GTM strategy and deliver improved sign-up and listing flow performance.

Business Growth
Business Growth
Business Growth

Paid Media Creative: Meta & Google Display

Created high-performing visual ad concepts for Meta and Google Display. Produced multiple variants for structured testing across landlord and tenant segments, improving CTR and lowering early acquisition costs.

Business Growth
Business Growth
Business Growth

Google Search Acquisition Strategy

Developed a performance-driven keyword strategy targeting landlord intent. Built campaigns across phrase, exact and competitor terms, optimised for CPA and aligned to platform-specific value propositions.

Marketing stack for Homesty

Business Growth
Business Growth
Business Growth

Early Traction Loops & Feedback Systems

Built fast feedback loops through community conversations, early adopters and direct app usability testing, allowing rapid iteration across onboarding, listings and paid acquisition.

Business Growth
Business Growth
Business Growth

Community Outreach: Facebook & Nextdoor

Executed grassroots outreach across landlord communities, local groups and neighbourhood forums. Delivered early traction, conversations and listings through personalised, value-driven engagement.

Business Growth
Business Growth
Business Growth

SEO, AEO, AIO
& Content Strategy

Created a search-led content system focused on compliance, renting guides, EPC rules, the Renter Rights Bill and landlord profitability. Designed cluster topics, templates and AI-accelerated workflows to scale production.

Business Growth
Business Growth
Business Growth

Landlord Events & Industry Engagement

Represented Homesty at key landlord events including PIN, the National Landlord Show and NRLA conferences. Delivered presentations, gathered insights and positioned Homesty as an emerging industry challenger.

Cédric Moore

Outcomes - How I Added Value

Outcomes - How I Added Value

Homesty represents one of my most complete end-to-end builds: brand, messaging, product UX, acquisition, analytics, content and GTM. I established everything necessary for the company to launch, scale and mature into a category-defining rental platform.

Homesty represents one of my most complete end-to-end builds: brand, messaging, product UX, acquisition, analytics, content and GTM. I established everything necessary for the company to launch, scale and mature into a category-defining rental platform.

Testimonials

Don't take my word for it.

Whether you're a small startup or a large corporation, let me be your trusted advisor on the path to growth.

  • Konrad Sanders
    Konrad Sanders

    CEO - The Creative Copywriter

    My agency provided Duncan with content strategy and copywriting services, while he was leading the helm at Arun Estates. And he was one of the few clients we've worked with that truly and instantly "got" content marketing. He had an impressive holistic understanding of marketing, and how content fits into the wider picture. He was keen to disrupt and 'zig while the industry zags'. And his feedback was always well-considered and constructive. Plus, he's fun to have a beer with!

  • Matt Phelan
    Matt Phelan

    Founder - The Happiness Index

    Duncan is a data driven, creatively led marketer with an entrepreneurial flair. He understands both the commercial and human side of running a thriving business. Highly recommended.

  • Lee Wainwright
    Lee Wainwright

    CEO Focal Agent & CEO Purplebricks

    I loved working with Duncan, a marketing professional that truly understands the commercialism that has to sit behind the investments that he makes. Watching him build his marketing campaigns with data based insights which he uses to drive the performance of every element of the marketing funnel. Nice guy who does a great job.

  • Alexander Lyakhostskiy
    Alexander Lyakhostskiy

    Founder & CEO - Pass The Keys

    Duncan was part of the PTK senior leadership team as Marketing Director for three years. He made a massive contribution to PTK's success during his tenure, during which PTK grew more than threefold. He built a capable team that managed our host marketing, partner recruitment marketing, and guest marketing. He has also been integral to our culture. Duncan is a capable leader whose positivity, loyalty, ingenuity and can-do attitude will be greatly missed at PTK.

Testimonials

Don't take my word for it.

Whether you're a small startup or a large corporation, let me be your trusted advisor on the path to growth.

  • Konrad Sanders
    Konrad Sanders

    CEO - The Creative Copywriter

    My agency provided Duncan with content strategy and copywriting services, while he was leading the helm at Arun Estates. And he was one of the few clients we've worked with that truly and instantly "got" content marketing. He had an impressive holistic understanding of marketing, and how content fits into the wider picture. He was keen to disrupt and 'zig while the industry zags'. And his feedback was always well-considered and constructive. Plus, he's fun to have a beer with!

  • Matt Phelan
    Matt Phelan

    Founder - The Happiness Index

    Duncan is a data driven, creatively led marketer with an entrepreneurial flair. He understands both the commercial and human side of running a thriving business. Highly recommended.

  • Lee Wainwright
    Lee Wainwright

    CEO Focal Agent & CEO Purplebricks

    I loved working with Duncan, a marketing professional that truly understands the commercialism that has to sit behind the investments that he makes. Watching him build his marketing campaigns with data based insights which he uses to drive the performance of every element of the marketing funnel. Nice guy who does a great job.

  • Alexander Lyakhostskiy
    Alexander Lyakhostskiy

    Founder & CEO - Pass The Keys

    Duncan was part of the PTK senior leadership team as Marketing Director for three years. He made a massive contribution to PTK's success during his tenure, during which PTK grew more than threefold. He built a capable team that managed our host marketing, partner recruitment marketing, and guest marketing. He has also been integral to our culture. Duncan is a capable leader whose positivity, loyalty, ingenuity and can-do attitude will be greatly missed at PTK.

Testimonials

Don't take my word for it.

Whether you're a small startup or a large corporation, let me be your trusted advisor on the path to growth.

  • Konrad Sanders
    Konrad Sanders

    CEO - The Creative Copywriter

    My agency provided Duncan with content strategy and copywriting services, while he was leading the helm at Arun Estates. And he was one of the few clients we've worked with that truly and instantly "got" content marketing. He had an impressive holistic understanding of marketing, and how content fits into the wider picture. He was keen to disrupt and 'zig while the industry zags'. And his feedback was always well-considered and constructive. Plus, he's fun to have a beer with!

  • Matt Phelan
    Matt Phelan

    Founder - The Happiness Index

    Duncan is a data driven, creatively led marketer with an entrepreneurial flair. He understands both the commercial and human side of running a thriving business. Highly recommended.

  • Lee Wainwright
    Lee Wainwright

    CEO Focal Agent & CEO Purplebricks

    I loved working with Duncan, a marketing professional that truly understands the commercialism that has to sit behind the investments that he makes. Watching him build his marketing campaigns with data based insights which he uses to drive the performance of every element of the marketing funnel. Nice guy who does a great job.

  • Alexander Lyakhostskiy
    Alexander Lyakhostskiy

    Founder & CEO - Pass The Keys

    Duncan was part of the PTK senior leadership team as Marketing Director for three years. He made a massive contribution to PTK's success during his tenure, during which PTK grew more than threefold. He built a capable team that managed our host marketing, partner recruitment marketing, and guest marketing. He has also been integral to our culture. Duncan is a capable leader whose positivity, loyalty, ingenuity and can-do attitude will be greatly missed at PTK.